Shipping Policy

Last updated on March 15, 2024

At BDH Workshops, we are committed to providing exceptional digital products and services to our customers. Please review our shipping and delivery policy, even though we do not ship physical products, to understand how we handle the delivery of our digital courses. 

Order Fulfillment and Processing Time

Orders for digital courses placed with BDH Courses are fulfilled instantly upon purchase. There is no processing time for digital products, and you will receive immediate access to your course materials upon completing your order. 

Shipping Timeframes

As a provider of digital courses, BDH Courses does not involve physical shipping, and there are no shipping timeframes associated with our products. You will have instant access to your purchased digital courses after completing the order process. 

Shipping Origin

Our digital courses are hosted on our secure online platform and are accessible to customers worldwide. There is no physical shipping origin for our digital products, as they are delivered electronically through our website. 

Delayed or Missing Access

If you have completed your purchase but are experiencing issues accessing your digital course, please follow these steps before contacting us: 

  1. Ensure you are using the correct login credentials for your BDH Courses account.
  2. Check your email, including spam folders, for any communication from us regarding access to your course.
  3. Make sure your internet connection is stable, as poor connectivity can affect access. 

If you have verified that the login information is correct, you have checked your email, and your internet connection is stable, please contact our customer support at [email protected] with your order details for prompt assistance. 

Tracking Your Access

Once your digital course purchase is completed, you will receive access instructions via email. If you have any questions or issues regarding accessing your course materials, please do not hesitate to contact us at [email protected].

I Still Have Not Received My Access

If you have completed your purchase but have not received access to your digital course, please contact our customer support for immediate assistance. 

Course Content Issues

In the rare event of encountering issues with the course content, such as incorrect or defective materials, please reach out to our support team immediately for resolution. We are dedicated to ensuring your satisfaction with our digital courses and will provide appropriate solutions as necessary. 

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