How We Use Your Information
We use your information to:
- Process your workshop purchases
- Give you access to workshops you’ve bought
- Send you order confirmations and receipts
- Respond to your support requests
- Send important updates about your account or workshops
- Improve our website and workshops
Marketing Emails
We’ll only send you marketing emails if you opt in. You can unsubscribe anytime by clicking the unsubscribe link in any email.
How We Protect Your Information
We take security seriously:
- Your payment information is encrypted and processed through secure payment providers (we never store your full credit card details)
- Your password is encrypted
- Our website uses SSL encryption (the lock icon in your browser)
- We limit access to your personal information to essential staff only
Who We Share Your Information With
We share your information only when necessary:
Payment Processors: We use secure third-party payment processors (like Stripe or PayPal) to handle payments. They follow strict security standards.
Email Service: We use email service providers to send you confirmations and updates.
Legal Requirements: We’ll share your information if required by law or to protect our rights.
We never sell your personal information to anyone.
Your Rights
You have the right to:
- Access the personal information we have about you
- Correct any incorrect information
- Delete your account and personal information
- Export your data
- Object to how we use your information
To exercise any of these rights, email us at [email protected]
Data Retention
We keep your information:
Active accounts: As long as your account is active
Closed accounts: We delete your data within 30 days of account closure (except records we’re legally required to keep for tax purposes)
Workshop access: If you’ve purchased workshops, we keep your purchase records to maintain your access
Third-Party Links
Our website might link to other websites. We’re not responsible for their privacy practices. Please read their privacy policies before sharing your information.
Children’s Privacy
Our services are not intended for anyone under 18. We don’t knowingly collect information from children. If you believe we’ve collected information from a child, contact us immediately at [email protected]
International Users
Your information is processed and stored in Canada. By using our services, you consent to the transfer of your information to Canada, which may have different privacy laws than your country.
Changes to This Policy
We may update this privacy policy from time to time. We’ll post any changes on this page with a new “Last updated” date. Continued use of our services after changes means you accept the updated policy.